I confirm that I am a health professional or work/volunteer for an organisation who has contact with families who may require the services and items provided by Baby Bank Network.

I understand that Baby Bank’s main aim is the prevention or relief of poverty and I will refer families whom I judge to be in need in accordance with this criteria.   The items which I request for a family will also be items which I judge that they need in accordance with this criteria.  I understand that I will be required to give brief reasons for the referral in each case.

I understand that all items are provided free of charge for the benefit of families I ascertain are  in need.

I understand that referrals are made by myself on behalf of the families. Under no circumstance will I share my login details with anyone.

Baby Bank Network has no access to clients’ personal information nor will it ever ask for these details from you. Baby Bank Network will only liaise with the referrer or appointed person within the same organisation.

By agreeing to these terms and conditions you also agree to arrange collection and delivery of requested items by someone in your organisation only.

Baby Bank Network takes reasonable steps to satisfy ourselves that items we receive are safe to be redistributed.

All items received by referral partners and passed on to receiving families should be used in accordance with the supplied manufacturer’s instructions and any additional instructions supplied.

If upon receipt, items appear inappropriate or unsafe, it is the responsibility of the referral partner and receiving family to stop using the items straight away.  The referral partner should notify Baby Bank Network immediately and no later than 2 weeks after receipt, and we will do our best to source a replacement item.

The responsibility for the correct and safe use of all items supplied lies with the receiving family.  Once items are accepted, they become the property and responsibility of the family. Baby Bank Network cannot be held liable for any incident which occurs as a result of items use once they have been passed to the family.

Individual referral partners are not to refer themselves to the Baby Bank Network service.  If this occurs, the referral will not be accepted and Baby Bank Network will raise the fact that a self-referral was made with the individual’s organisation. Baby Bank Network must ensure that all donations are given to families who are eligible and ensure our service is not used for a referral partner’s personal gain. We rely on the independence and good judgement of our referral partners to ensure this.

Should an individual referral partner find themselves in circumstances where they need support from Baby Bank Network, then they should approach their midwife, health visitor or other professional working with them to discuss the possibility of a referral being made on their behalf.