PLEASE NOTE: if you are employed by Sirona, please also see the Sirona page. for information on how you can refer to us.
All referral partners must read our Referrals Policy and agree to our terms and conditions before they can refer to Baby Bank Network. This details who can refer to Baby Bank Network, who can be referred and how the process works.
In brief:
Who can refer to Baby Bank Network?
We invite referrals from all agencies who work with families in need to ensure that their babies’ basic needs are met. This includes health visitors, children’s centres and other organisations that are in contact with vulnerable families.
Referrals are made by health professionals on behalf of the families. Baby Bank does not have direct contact with the families themselves, and we do not collect any information about them.
Who can be referred?
We do not have any detailed referral criteria, we prefer to rely on the judgement of our referral partners who best know the families’ circumstances. However, our referral partners must bear in mind that Baby Bank’s main aim is the prevention or relief of poverty and the families must be in need for this reason. Referral partners will be required to give brief reasons for the referral to enable Baby Bank to ensure that items are given out in accordance with its aims.
All items are provided free of charge for the benefit of families in need.
Do you have a list of what items you offer?
If you would like to print off a list of items that we offer to take with you on visits, then please print out our Baby Essentials Request Form. You can then make your referral on our website using the instructions below.
What is the referral process?
Once you have registered, you can log in to your account on the My Referrals tab. Use the Make a Referral tab to select the items that the family requires in a similar way to any online shop, just add what you would like to your basket then checkout. You will receive an email confirmation of your order.
Once we have received your order we will be in touch if we have any questions. Once your referral is ready, we will be in touch to arrange collection or inform you of delivery.
Please note: You will need to arrange collection of the items from our warehouse by either yourself or one of your colleagues. Please DO NOT ask the family to come themselves.
You can view your past and current referrals on the My Referrals tab.
Can I share my login details with a colleague?
Please do not share your login details with anyone. Each individual referrer must create their own personal account. This is so we have an accurate record of the number of individual referral partners we have, but also so that if we have any queries we know who to speak with.
How do I sign up as a referral partner?
1. Read our Referrals Information guide which has all the information you need to know about working with us.
2. Fill out this form to give us a bit more information about you and your organisation.
3. Request an account on our website by going to the “My Referrals” page.
Our team will then review your answers and approve your access to the website so you can start referring families to us.
I would like to be referred to Baby Bank
If you need help and would like to be referred to Baby Bank Network, please ask your health visitor, local children’s centre or other professional to contact us on your behalf. We have links with many services in Bristol.
I have more questions
If you have any queries, please contact us on referrals@babybanknetwork.com .